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FAQ

1.  What is needed to particpate in an online session?
2.  How do I set up an online counseling session?
3.  How do I begin an online therapy session?
4.  Is online therapy effective for Pornography / Sexual addiction?
5.  What is the price for an online counseling session?
6.  Are group sessions available?
7.  Is it Ethical?
8.  Is Distance Counseling Effective?
9.  How do I pay?
10.  Are my On-Line sessions private and secure?
11.  What if my computer does not work during the meeting time for my Online counseling session?
12.  Am I able to get a refund for On-Line Counseling?
13.  Do I have to be a LDS to receive counseling services?
14.  What are the benefits of a qualified Pornography / Sexual addiction counselor versus a traditional Marriage and Family counselor?

Q: What is needed to particpate in an online session?

A: All you need is a high speed internet connection, web cam, microphone, speakers and a free Skype account.

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Q: How do I set up an online counseling session?

A: Before scheduling an appointment visit our therapist page and decide who you would like to meet with. Once you have decided you can click here to schedule an appointment.

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Q: How do I begin an online counseling session?

A: For all types of counseling sessions revisit the site 10 to 15 minutes before the agreed upon time. Ten minutes before the therapy session log on to whatever video program you and your therapist decided upon, such as Skype. Your therapist will call you to begin the session.

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Q: Is online counseling effective for Pornography / Sexual addiction?

A: With advancements in modern technology, new methods of addiction treatment have been created. Clients now have the flexibility and convenience of receiving quality therapy from their home or office. Although this type of therapy is relatively new, related research shows that online therapy can be just as effective as in person. Online counseling is making it easier for people living in remote areas to receive help. This is especially true for those that are associated, affiliated, or addicted to Pornography / Sexual Addiction.

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Q: What is the price for an online counseling session?

A: A 50 minute counseling session costs $90. Special considerations and pricing is available for Bishops and Stake Presidents. We also have email counseling available for a reduced fee.

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Q: Are group sessions available?

A: Group counseling can also be an effective way to receive help. The counselor and the client can work together to decide if this method will be effective. Group counseling sessions cost $30 for a 50 minute session.

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Q:  Is it Ethical?

A:  Yes. Counseling associations across the world have been expanding their ethical codes since 1999 to support and provide guidelines for Distance Counseling. The National Board of Certified Counselors now offers a professional certification in “Distance Counseling.”

In the United States: The National Board of Certified Counselors (NBCC) as well as the American Counseling Association (ACA) have recognized that the world of psychotherapy has been reshaped by Internet and telephone technologies. Both organizations expanded their codes of ethics several years ago to provide guidance for distance counseling.

In Australia: The State Government of Victoria recently published a comprehensive guide to online counseling. They write: “The Internet is an attractive medium for counseling because it offers people an anonymous, cheap and convenient way to communicate and accept services. It also has the potential to reach clients who are remote from the service delivery point and who may not be inclined to use other methods of crisis support. … The Government urges counseling organizations to make the most of these new communications opportunities to re-assess their service delivery mix and extend their valuable commitment to those in need of counseling and crisis support.”

In Canada: The Canadian Counseling Association’s Code of Ethics urges counselors to “follow all ethical guidelines for services delivered by telephone, teleconferencing and internet.”

In the United Kingdom: The British Association for Counseling and Psychotherapy (BACP) supports distance counseling by hosting links on their website to distance counselors.

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Q: Is Distance Counseling Effective?

A:  Yes. Clients and counselors report that it is. Distance counseling tends to be solution-focused, collaborative and somewhat akin to coaching.

As the field evolves, more and more positive reports appear in print.
In 2007, the American Counseling Association told its members: “We all know that working in person with a qualified counseling professional can offer help in a variety of areas. But is it possible to get the same results from that computer sitting there on your desk? … The answer, for a wide variety of issues, is a very definite yes.

‘Cybercounseling,’ as it is commonly known, has been around for a number of years now and has helped tens of thousands of people deal with a variety of common problems. In fact, since 1999, the members of the American Counseling Association, the nation’s largest organization of counseling professionals, have adhered to a set of ethical standards specifically created to guide counselors providing counseling via the Internet.” We are also beginning to see published research confirming the field reports. For example:In January of 2006, the Journal of Mental Health Counseling reported:

“Clients reported experiencing strong alliances with their online therapists and also reported disinhibition effects. Therefore, despite the loss of nonverbal cues available in online counseling, the therapeutic alliances were nevertheless effectively established.”

In April of 2007, the Journal of Consulting and Clinical Psychology published a study of 393 depressed adults who had just started taking antidepressants. The results:
Participants who received 10-12 phone therapy sessions from trained counselors over a year, in addition to the drugs, showed a significantly greater improvement in depression symptoms than those who only received the drugs. Participants and counselors never met in person. “We were surprised at how well the positive effects were maintained over time,” said researcher Everette Ludman PhD.

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Q:  How do I pay?

A:  You can make your payment by using your Visa, MasterCard, American Express, Discovery, Paypal or bank account. Using Paypal is free and signing up for an account is optional. LDS Hope and Recovery does not have access to your financial information. We only get notification of your payment, and this serves also as verification of your identity to prevent fraudulent use of your card or account.

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Q:  Are my online sessions private and secure?

A:  All counseling sessions are private and secure.

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Q:  What if my computer does not work during the meeting time for my online counseling session?

A: If your computer is not working properly or our system is experiencing difficulties during your scheduled appointment, then call the office immediately and we will contact your counselor. We will work with you to reschedule your session for another time within that same week if possible. There will be no refund. Payment will be transferred towards the rescheduled appointment.

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Q:  Am I able to get a refund for online Counseling?

A:  Yes, online counseling sessions are paid for prior to receiving the service. Therefore; if you decide that you would not like to receive online counseling services with us at LDS Hope and Recovery after your payment has been made, then just contact us within three days prior to your scheduled appointment and receive a full refund. If you contact us after the three day refund period then you will receive a partial refund. If you contact us on the day of your scheduled appointment, no refund will be provided.

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Q:  Do I have to be a member of the LDS faith to receive counseling services from your company?

A:  No. Counseling is for all people seeking to find recovery in a positive way. Our approach is founded in the gospel and will serve to strengthen your faith in God.

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Q:  What are the benefits of a qualified Pornography / Sexual addiction counselor versus a traditional Marriage and Family counselor?

A:  Research shows that traditional family therapy does more harm than good for the couples dealing with Pornography / Sexual addiction.  Individuals and couples are impacted in unique ways that benefit from the careful guidance and direction of a trained therapist who specializes in Sexual addiction.

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